Nothing is more important to us than the safety of our customers during this difficult time. The entire Citizen team is ready to welcome you when the quarantine and travel bans are lifted. For this, we have relaxed our cancellation and refund policy to allow you to anticipate your future trips with confidence. You can, from now until the end of quarantine, book your next stay and thus benefit from a cancellation free of charge until the last moment. You are welcome to postpone your visit to our establishment (if you have not already done so) and therefore ensure significant support for a sector in danger.

OUR CANCELLATION POLICY

Cancellation is free up until 24h before your arrival date. This policy is applicable to all the reservations made between the 15 April and 11 May.